You should receive a proof and acknowledgement of your order within 7-10 business days from the day we receive your order. If you have requested an expedited order, you should receive proofs in 3-5 business days. If you have not received this information within the appropriate time frame, please call us to verify your contact information.
A proof is a visual representation of the job you are ordering, usually sent by email in PDF format. Receiving a proof gives you an opportunity to review your order details and make any changes you may need. It ensures that we are printing the order exactly as you request it. We do require your approval of the proofs and order details before we will print the order.
Most orders ship within two weeks of receiving your final approval. Stock items ship within three business days.
NOTE: So many orders are received in November and December that ensuring on-time deliveries for everyone becomes a difficult challenge.
If a faster turnaround is required, please contact us and we will be happy to process your order as quickly as we can!
Most of our shipping is through UPS, with the exception of orders shipped to Hawaii, Alaska, and the Caribbean Islands, in which case we use the USPS.
We do not upcharge any shipping costs. We can estimate your shipping costs based on your order size, but until the order is packed and shipped we are unable to give an exact cost.
There is no charge from us to have your order rushed. If you are interested in expedited shipping, those charges would apply.
Perpetual dating appears as “Jan 1st Sun, Jan 2nd Sun,” etc. It is a substitute to use instead of actual dates, for the purpose of being able to use the books in years to follow.
There is a $25 charge for any change made to the envelope layout from year to year, or if multiple proofs are requested. Other changes, such as changes to the cover design, quantity of books, or special dates can be made without charges. We do not charge for printer’s errors.
Yes! We encourage churches and other organizations to be creative in the design for their book covers. We offer a number of options that you are free to use, but if you have a specific photo or design you would like on your covers, we can use it at no additional charge.
Pictures should be 300 dpi (dots per square inch), and should be in one of the following formats: TIF, JPEG, PDF, PSD, or EPS.
A remittance stub is a part of the envelope’s stub that can be torn off and inserted inside the payment envelope. It can have customized information printed on it (such as space for a credit card number) to identify who the payment is sent from.
One Write Company is located in the beautiful state of Ohio, in a town called Lancaster which sits about 45 minutes southeast of Columbus. Our mailing address is:
3750 Lancaster New Lexington Rd SE
Lancaster, Ohio 43130-9314
Your books can begin or end on any date you designate.
We are able to produce books with as few as 6 envelopes. We can also provide monthly books if some of your members give only once a month. We are able to be very creative in helping your church make the most of its books; please call one of our customer service representatives if you would like to hear more about our options!
Yes! We are happy to produce your books with “select numbers” at no additional charge. All you need to do is send your list of numbers to us in an excel spreadsheet file and we will only print those numbers. If you are interested in pursuing this for your next order, please call and speak with one of our representatives.
Column A – Numbers
Column B– Names (must not exceed 38 spaces)
Column C– Address field one
Column D– Address field two
Column E– City State Zip code